RETURNS & REFUNDS POLICIES
RETURNS & EXCHANGES
You have 14 working days to return/exchange an unwanted/unsuitable order to us, at your own cost, with the exception of Frenchie Creations items which cannot be returned. The item (s) must be hair-free, unworn and unwashed and in its (their) original packaging. You must first send us an email advising the reason for return. Once the return is approved, we will send you a confirmation email with a Returns Number to quote on your parcel.
If an item is returned without Prior approval, it will not be exchanged or refunded.
Please note that Items can be exchanged but International customers must pick up the new shipping costs
Please note that Sales Items cannot be returned , exchanged or refunded.